Higher Education System in Portugal; An Exploratory Study about the Challenges Setting by the New Bologna Paradigm
Total quality management is a process based on a “to do differently” strategy. This strategy implies trying to achieve continuous improvement by sharing responsibilities reducing misused resource and meeting customer’s expectations. Typically, Total Quality Management is implemented in industry and...
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| Format: | article |
| Language: | eng |
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2012
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| Online Access: | http://hdl.handle.net/10174/6366 |
| Country: | Portugal |
| Oai: | oai:dspace.uevora.pt:10174/6366 |