APA (7th ed.) Citation

Silva, S., Pereira, R., & Ribeiro, R. (2018). Machine learning in incident categorization automation.

Chicago Style (17th ed.) Citation

Silva, S., R. Pereira, and R. Ribeiro. Machine Learning in Incident Categorization Automation. 2018.

MLA (8th ed.) Citation

Silva, S., et al. Machine Learning in Incident Categorization Automation. 2018.