DMAIC for process digitalization: a hospital case study
Purpose - This paper presents how to implement the DMAIC cycle as an element to X-ray the progress of a digitalization initiative focused on the ambulance's request system for daily transport of patients initiated in a Portuguese hospital, which was not achieving the expected results. The resea...
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| Formato: | conferencePaper |
| Idioma: | eng |
| Publicado em: |
2020
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| Texto completo: | http://hdl.handle.net/1822/70726 |
| País: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/70726 |