The relationship between EFQM recognition system and management maturity
The EFQM recognition system is an acknowledged method of assessing business excellence understood as the degree of implementation of quality management in an organization. The paper aims to examine whether a high rating under the EFQM recognition system simulta neously means a high general managemen...
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| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2022
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| Texto completo: | http://hdl.handle.net/10071/25909 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/25909 |