The impact of alignment/misalignment of online and in-store customer experience on brand equity perception: an empirical study of the retail store Lidl

Recently, retailers adapted marketing strategies to incorporate digital channels and subsequently potentially neglect their traditional marketing activities leading to misalignments in branding. Since only research on the impact of digital/traditional activities on company-performance exists, this p...

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Detalhes bibliográficos
Autor principal: Nawrot, Jessica (author)
Formato: masterThesis
Idioma:eng
Publicado em: 2021
Assuntos:
Texto completo:http://hdl.handle.net/10362/138108
País:Portugal
Oai:oai:run.unl.pt:10362/138108