In times of pandemic - How generation XYZ looks digital banking

In a time of digital disruption, users are deciding how they want banks to respond and exceed their expectations. The banking industry since pandemic has shifted servicing dramatically from its traditional branches to become far more digitally flexible. Banks rushed to face-lift the front-end look a...

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Bibliographic Details
Main Author: Rodrigues, L. F. (author)
Other Authors: Rodrigues, H. (author), Oliveira, A. (author)
Format: conferenceObject
Language:eng
Published: 2022
Subjects:
Digital banking
Generation XYZ
Qualitative analysis
User technology adoption
Online Access:http://hdl.handle.net/10071/25972
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/25972

Internet

http://hdl.handle.net/10071/25972

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