Relationship between ISO 9001 certification maturity and EFQM business excellence model results
Purpose: This exploratory research evaluates if there is a relationship between the number of years since an organization has achieved ISO 9001 certification and the highest level of recognition received by the same organization with the EFQM Business Excellence Model. Methodology/Approach: After st...
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| Format: | article |
| Language: | eng |
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2015
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| Online Access: | http://hdl.handle.net/10400.22/6390 |
| Country: | Portugal |
| Oai: | oai:recipp.ipp.pt:10400.22/6390 |