The role of consumer-brand engagement in a digital marketing era

The purpose of this thesis is to understand the role of consumer-brand engagement in a digital marketing era. We explore the consumer-brand engagement construct in relation to consumers as the engagement subjects, and brands (i.e., brand/companies) as the engagement objects. Our intention is to cont...

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Detalhes bibliográficos
Autor principal: Bilro, Ricardo Jorge Godinho (author)
Formato: doctoralThesis
Idioma:eng
Publicado em: 2018
Assuntos:
Texto completo:http://hdl.handle.net/10071/15736
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/15736
Descrição
Resumo:The purpose of this thesis is to understand the role of consumer-brand engagement in a digital marketing era. We explore the consumer-brand engagement construct in relation to consumers as the engagement subjects, and brands (i.e., brand/companies) as the engagement objects. Our intention is to contribute to advancing the theoretical knowledge of this subject and to provide useful insights that can be used by practitioners, particularly companies that use interactive platforms to create consumer-brand relationships.