Jaworski, M. N. (2020). Dealing with firestorms: Brand strategies to manage negative word of mouth during social media crisis.
Chicago Style (17th ed.) CitationJaworski, Madlen Nicol. Dealing with Firestorms: Brand Strategies to Manage Negative Word of Mouth During Social Media Crisis. 2020.
MLA (8th ed.) CitationJaworski, Madlen Nicol. Dealing with Firestorms: Brand Strategies to Manage Negative Word of Mouth During Social Media Crisis. 2020.
Warning: These citations may not always be 100% accurate.