Oliveira, T., & Alturas, B. (2012). Internal marketing and the quality of service provided by the back-office to the front-office as key factor for customer satisfaction.
Chicago Style (17th ed.) CitationOliveira, Tânia, and Bráulio Alturas. Internal Marketing and the Quality of Service Provided by the Back-office to the Front-office as Key Factor for Customer Satisfaction. 2012.
MLA (8th ed.) CitationOliveira, Tânia, and Bráulio Alturas. Internal Marketing and the Quality of Service Provided by the Back-office to the Front-office as Key Factor for Customer Satisfaction. 2012.
Warning: These citations may not always be 100% accurate.