Corporate memory in the lean context. Preventing short- and long-term information loss
A large part of the information necessary for an organization to function is stored exclusively in people's memories. This applies to two different kinds of information - short-term information related to daily operations in the shop floor as well as long-term accumulated knowledge and expertis...
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| Other Authors: | , , , , , , , , , , |
| Format: | conferencePaper |
| Language: | eng |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://hdl.handle.net/1822/71508 |
| Country: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/71508 |
| Summary: | A large part of the information necessary for an organization to function is stored exclusively in people's memories. This applies to two different kinds of information - short-term information related to daily operations in the shop floor as well as long-term accumulated knowledge and expertise. In the present article we propose several solutions for preventing short- and long-term information loss in an industrial setting. We analyze information loss and its consequences at an automotive component factory in the North of Portugal. For the short-term information loss, we propose lean tools such as gravity flow racks, kanban and andon screens. For long-term information loss, we propose the implementation of mentorship programs, the creation of a knowledge repository based on wiki technology and the use of explanatory labels |
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