Leveraging national tourist offices through data analytics

Purpose This study aims to propose a data-driven approach, based on open-source tools, that makes it possible to understand customer satisfaction of the accommodation offer of a whole country. Design/methodology/approach The method starts by extracting information from all hotels of Portugal availab...

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Bibliographic Details
Main Author: Moro, S. (author)
Other Authors: Rita, P. (author), Oliveira, C. (author), Batista, F. (author), Ribeiro, R. (author)
Format: article
Language:eng
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10071/16702
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/16702