Fernandes, T., & Neves, S. (2013). The Effect of Servicescape on Customer Perceived Quality, Satisfaction and Desire to Return to a Sports Service: The Estádio do Dragão (Dragon Stadium) Case.
Citação norma ChicagoFernandes, Teresa, and Sara Neves. The Effect of Servicescape on Customer Perceived Quality, Satisfaction and Desire to Return to a Sports Service: The Estádio Do Dragão (Dragon Stadium) Case. 2013.
Citação norma MLAFernandes, Teresa, and Sara Neves. The Effect of Servicescape on Customer Perceived Quality, Satisfaction and Desire to Return to a Sports Service: The Estádio Do Dragão (Dragon Stadium) Case. 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.