Multichannel versus omnichannel: a price-segmented comparison from the fashion industry

Purpose – The purpose of this study is to explore and compare how fashion and apparel brands are using the multiple available channels to increase the number of touchpoints with clients by evaluating the use of multichannel and omnichannel strategies. Design/methodology/approach – To determine the d...

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Bibliographic Details
Main Author: Silva, Susana C. (author)
Other Authors: Duarte, Paulo (author), Sundetova, Anel (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10400.14/30161
Country:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/30161