On the characterisation of uncertainty in performance measurement systems

Performance measurement systems (PMSs) are receiving increasing attention from academics and practitioners particularly after the development of the Balanced Scorecard (BSC), and many PMSs are available nowadays. The hypothesis is that organisations need to reflect the uncertainty of its systems and...

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Detalhes bibliográficos
Autor principal: Sousa, Sérgio (author)
Outros Autores: Nunes, Eusébio P. (author), Lopes, Isabel da Silva (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2011
Assuntos:
Texto completo:http://hdl.handle.net/1822/17930
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/17930