From quality gurus and TQM to ISO 9001:2015: a review of several quality paths
A revision of several paths for the Quality journey is presented: from Quality Gurus and Total Quality Management (TQM) models to the ISO 9000 International Standards Series. Since ISO 9001:2008 is now in the revision process to the expected ISO 9001:2015 version, an analysis is made of he proposed...
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| Format: | article |
| Language: | eng |
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2015
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| Online Access: | http://hdl.handle.net/10400.22/5740 |
| Country: | Portugal |
| Oai: | oai:recipp.ipp.pt:10400.22/5740 |