Improving workflows in a hospital through the application of lean thinking principles and simulation

This paper focuses on the external consultation and internment services in a hospital from Northern Portugal. The main goal was to improve the patient and hospital technical assistant's flows at these services applying principles of Lean HealthCare, i.e., principles of Lean Thinking adapted to...

Full description

Bibliographic Details
Main Author: Cardoso, Nuno (author)
Other Authors: Alves, Anabela Carvalho (author), Figueiredo, Manuel (author), Silva, A. (author)
Format: conferencePaper
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/1822/50315
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/50315