Student satisfaction in higher education: a portuguese case study
The competition has increased pressure on public institutions to offer consistent quality service to retain students as well as to recruit new students. Hence, higher education providers should be aware of students’ expectations and implement strategies to oriented for these expectations and exceed...
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| Other Authors: | , |
| Format: | article |
| Language: | eng |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10198/17152 |
| Country: | Portugal |
| Oai: | oai:bibliotecadigital.ipb.pt:10198/17152 |