The financial impact of a withdrawn ISO 9001 certificate

The authors thank two anonymous referees for their insightful comments and helpful suggestions. The authors thank also Jennifer Nicole Elston and Mário Luís Miranda Soares for their help. Finally, the authors are pleased to acknowledge the financial support from Fundação para a Ciência e a Tecnologi...

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Bibliographic Details
Main Author: Cândido, Carlos (author)
Other Authors: Coelho, Luís (author), Peixinho, Rúben (author)
Format: article
Language:eng
Published: 2016
Subjects:
ISO 9000
ISO 9001
Event study
Certificate withdrawal
Decertification
Loss of certificate
Financial impact
Online Access:http://hdl.handle.net/10400.1/7379
Country:Portugal
Oai:oai:sapientia.ualg.pt:10400.1/7379

Internet

http://hdl.handle.net/10400.1/7379

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