APA (7th ed.) Citation

Martins, M. L. (2022). The impact of surprise elements on customer satisfaction (Portuguese Hotels).

Chicago Style (17th ed.) Citation

Martins, Márcia Lemos. The Impact of Surprise Elements on Customer Satisfaction (Portuguese Hotels). 2022.

MLA (8th ed.) Citation

Martins, Márcia Lemos. The Impact of Surprise Elements on Customer Satisfaction (Portuguese Hotels). 2022.

Warning: These citations may not always be 100% accurate.