Performance measurement in retailing organisations using DEA

This study describes an application of DEA to the assessment of operational and commercial efficiency of grocery stores from a major retailer. The operational perspective assesses the sales and income generated at the store. The commercial perspective assesses the sales of individual sections within...

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Bibliographic Details
Main Author: Vaz, Clara B. (author)
Other Authors: Camanho, Ana (author)
Format: conferenceObject
Language:eng
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10198/2818
Country:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/2818