The ECSI model in higher education in tourism: a segmentation analysis in the Portuguese case
This research explores the European Consumer Satisfaction Index model applied to higher education in tourism by including the construct of employability and by accounting for unobserved heterogeneity. In particular, it intends to identify segments of higher education institutions' (HEI) consume...
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| Other Authors: | , , |
| Format: | article |
| Language: | eng |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10071/16270 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/16270 |