Customer relationship management in the era of social networks websites

Bibliographic Details
Main Author: Carneiro, Catarina Lima (author)
Other Authors: Simões, Dora (author), Filipe, Sandra (author)
Format: researchArticle researchArticle other article
Language:por
Published: 2013
Subjects:
relationship marketing; customer relationship management; social networks
marketing relacional; gestão do relacionamento com o cliente; redes sociais
Online Access:https://doi.org/10.1234/ei.v0i5.2199
Country:Brazil
Oai:oai:revistas2-preview.ua.pt:article/2199

Internet

https://doi.org/10.1234/ei.v0i5.2199

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